- User Experience Research - Contextual Inquiry, Focus Groups, Surveys, Interviews;
- Prototyping - Flash/HTML, Paper Prototyping, Storyboarding, Architecture/Flow Diagrams, Experience Prototyping;
- Usability and Evaluation.
- Comfortable with HTML, XHTML, CSS, and Photoshop;
- Working familiarity with Java, Perl, CGI, ActionScript (Flash), and PHP;
- Basic knowledge of C#.NET, and Javascript.